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The Effect of Academic Service Quality on Student Satisfaction Faculty of Economics and Business, University of Muhammadiyah Surabaya

Salbiyah , Siti and Nuraini, Fitri and Rosmaniar, Asyidatur (2019) The Effect of Academic Service Quality on Student Satisfaction Faculty of Economics and Business, University of Muhammadiyah Surabaya. Saudi Journal of Economics and Finance, 3 (1). pp. 10-22. ISSN 2523-9414

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        Abstract

        This study aims to describe and analyze academic activities on student satisfaction Faculty of Economics and Business, University of Muhammadiyah Surabaya (FEB UMSurabaya). The method used in this study is a survey with a quantitative approach. Data analysis technique that is used is questionnaire. The subjects used as sample is students of Management and Accounting Study Program FEB UMSurabaya which was elucidated by 190 students. The results showed that 1) academic service simultaneously to student satisfaction in FEB UMSurabaya, 2) academic service which is real evidence to student satisfaction in FEB UMSurabaya

        Item Type: Article
        Uncontrolled Keywords: Quality of academic service, student satisfaction
        Subjects: H Social Sciences > H Social Sciences (General)
        H Social Sciences > HB Economic Theory
        H Social Sciences > HC Economic History and Conditions
        Divisions: Jurnal > Fakultas Ekonomi dan Bisnis
        Depositing User: SITI SALBIYAH SALBIYAH
        Date Deposited: 02 Jun 2020 18:37
        Last Modified: 02 Jun 2020 18:37
        URI: http://repository.um-surabaya.ac.id/id/eprint/4128

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