Salbiyah, Siti and Nuraini, Fitri and Rosmaniar, Asyidatur (2019) The Effect of Academic Service Quality on Student Satisfaction Faculty of Economics and Business, University of Muhammadiyah Surabaya. Saudi Journal of Economics and Finance (SJEF), 03 (01). pp. 10-22. ISSN 2523-6563
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Abstract
This study aims to describe and analyze academic activities on student satisfaction Faculty of Economics and Business, University of Muhammadiyah Surabaya (FEB UMSurabaya). The method used in this study is a survey with a quantitative approach. Data analysis technique that is used is questionnaire. The subjects used as sample is students of Management and Accounting Study Program FEB UMSurabaya which was elucidated by 190 students. The results showed that 1) academic service simultaneously to student satisfaction in FEB UMSurabaya, 2) academic service which is real evidence to student satisfaction in FEB UMSurabaya.
Item Type: | Article |
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Uncontrolled Keywords: | Quality of academic service, student satisfaction |
Subjects: | H Social Sciences > HN Social history and conditions. Social problems. Social reform L Education > L Education (General) |
Divisions: | Jurnal > Fakultas Ekonomi dan Bisnis |
Depositing User: | FITRI NURAINI NURAINI |
Date Deposited: | 01 Jul 2021 09:17 |
Last Modified: | 13 Sep 2021 13:56 |
URI: | http://repository.um-surabaya.ac.id/id/eprint/5226 |
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