UMSurabaya Repository

Urgency Of Organizational Citizenship Behavior Towards Performance Of Nurses Of Type C Hospitals In Surabaya

Wibowo, Teguh Setiawan and Mochklas, Mochamad (2020) Urgency Of Organizational Citizenship Behavior Towards Performance Of Nurses Of Type C Hospitals In Surabaya. International Journal of Scientific & Technology Research, 9 (2). pp. 4534-4538. ISSN 2277-8616

[img]
Preview
PDF (Artikel ) - Published Version
Download (283kB) | Preview
[img]
Preview
PDF (Plagiasi) - Published Version
Download (1MB) | Preview
[img]
Preview
PDF (Peer Review) - Published Version
Download (1MB) | Preview
Official URL: http://www.ijstr.org/

Abstract

Abstract Performance of nurses is a vital factor in n hospital because ofthe fact that nurses are the biggest human resource of hospit al. Performance as a manifestation of nurse work behavior was performed as work achievement in ac cordance with its role in an hospital. Nurses often encountered and granted the service to patients and their families. Therefore, efforts were needed to improve performance through the element s which influence it. One of the elements that influence the pe rformance of nurses is organizational citizenship behavior (OCB). OCB is good behavior which carried out by nurses outside their standard of work. The behavior is needed as facing the patients that nurses ought to provide maximal service in spite it is out side of its work standard. Based on the theoretical and empirical study analysis indeed OCB canaffect performance by its dimensions. In order to grow OCB behavior which affected performance of nurses, there were many driving factors i.e. work satisfactory, motivation, organizational characteristics including leadership and culture of organization. Index Terms Performance , Organizational Citizenship Behavior , Nurses, Type C Hospitals, Hospital Management .

Item Type: Article
Subjects: H Social Sciences > HB Economic Theory
Divisions: Jurnal > Fakultas Ekonomi dan Bisnis
Depositing User: MOCHAMAD MOCHKLAS MOCHKLAS
Date Deposited: 29 Jun 2021 17:40
Last Modified: 29 Jun 2021 17:40
URI: http://repository.um-surabaya.ac.id/id/eprint/5340

Actions (login required)

View Item View Item