Anja Hesnia, Kholis and Nurul, Hidayah and Ratna Puji, Priyanti and Asri, Asri Workplace violence: the experiences of emergency nurses in Indonesia. emergency nurses.
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Abstract
Workplace violence: the experiences of emergency nurses in Indonesia Anja Hesnia Kholis Faculty member, Department of Medical-Surgical and Emergency Nursing, Sekolah Tinggi Ilmu Kesehatan Pemkab Jombang, Jombang, Indonesia Nurul Hidayah Faculty member, Department of Medical-Surgical and Emergency Nursing, Sekolah Tinggi Ilmu Kesehatan Pemkab Jombang, Jombang, Indonesia Ratna Puji Priyanti Faculty member, Department of Medical-Surgical and Emergency Nursing, Sekolah Tinggi Ilmu Kesehatan Pemkab Jombang, Jombang, Indonesia Asri Faculty member, Department of Community Health Nursing, Universitas Muhammadiyah Surabaya, Surabaya, Indonesia. Share to Facebook Share to X Share to Whatsapp Share to Email More... Why you should read this article To recognise the severity of workplace violence towards emergency department (ED) nurses To be aware of the findings of exploratory research that examined experiences of ED nurses in Indonesia of workplace violence To identify strategies to reduce and prevent workplace violence in the ED Background Workplace violence in hospitals is common and underreported. It has adverse effects professionally and personally for victims, and can have a negative effect on the quality of patient care. Aim To explore Indonesian emergency department (ED) nurses’ experiences of workplace violence. Method This exploratory qualitative study used five sessions of focus group discussion. The participants were recruited from a referral hospital in a regional area of East Java province, Indonesia, using purposive sampling. Thematic analysis was used to analyse the data. Findings A total of 13 ED nurses participated. Four themes and three sub-themes were identified: (1) Disrupting the rule; (2) Feeling unsafe; (3) Governing the case with the sub-themes mitigating violence, improving reporting flow and receiving follow-up; and (4) Keeping for myself. Conclusion Managing workplace violence is crucial for the provision of high-quality nursing care in the ED. Hospital management’s commitment to zero tolerance of violence is an important statement of support for nurses. Zero tolerance could be shown by improving safety in the ED, simplifying reporting systems and educating and training staff in responding to incidents, and de-escalation techniques.
| Item Type: | Article |
|---|---|
| Subjects: | R Medicine > RT Nursing |
| Divisions: | Jurnal > Fakultas Ilmu Kesehatan |
| Depositing User: | Asri Asri Asri |
| Date Deposited: | 30 Jan 2025 07:04 |
| Last Modified: | 30 Jan 2025 07:04 |
| URI: | http://repository.um-surabaya.ac.id/id/eprint/9742 |
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