Andriyanto, Wahyu Ari and Mochklas, Mochamad
(2020)
Review of Knowledge Management Audit.
International Journal of Innovation, Creativity and Change, 14 (5).
pp. 95-111.
ISSN 2201-1323
Abstract
In organisations, both profit and non-profit organisations, the knowledge and skills that constitute organisational excellence are only attached to one or several individuals. By using knowledge management, the organisation consciously identifies the knowledge it
possesses and utilises it. Knowledge management audit is the activity of systematically examining the quality of knowledge management in an organisation. There are three knowledge management audit frameworks: knowledge quality audit, learning quality audit, and knowledge management process quality audit. Using an audit of the quality of knowledge, it is hoped that an overview will be obtained of the various groups of knowledge needed and their levels. While using a learning quality audit, the organisation will get a picture of the readiness of the organisation in providing learning facilities for its
members and the readiness of the organisation in utilising the learning outcomes of its members. The benefit of auditing the quality of the knowledge management process is to get a picture of the effectiveness of the knowledge management processes within the organisation.
Key words: Knowledge management audit, knowledge quality audit, learning quality audit, and knowledge management process quality audit.
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