Pengaruh Work Life Balance dan Kompensasi Finansial terhadap Kepuasan Kerja Dimediasi oleh Locus of Control di Bank Muamalat Surabaya

Kepuasan kerja merupakan aspek penting dalam manajemen sumber daya manusia yang berpengaruh terhadap kinerja dan loyalitas karyawan. Penelitian ini bertujuan menganalisis pengaruh work life balance dan kompensasi finansial terhadap kepuasan kerja dengan locus of control sebagai variabel mediasi pada karyawan Bank Muamalat Surabaya. Penelitian menggunakan pendekatan kuantitatif dengan metode explanatory research. Data diperoleh dari seluruh karyawan Bank Muamalat Surabaya, dengan 138 responden yang dipilih menggunakan teknik purposive sampling. Pengumpulan data dilakukan melalui kuesioner skala Likert dan dianalisis menggunakan SEM-PLS dengan bantuan SmartPLS. Hasil penelitian menunjukkan bahwa work life balance dan locus of control berpengaruh positif signifikan terhadap kepuasan kerja, sedangkan kompensasi finansial tidak berpengaruh signifikan. Locus of control juga mampu memediasi pengaruh work life balance terhadap kepuasan kerja, tetapi tidak memediasi
pengaruh kompensasi finansial. Temuan ini menunjukkan bahwa kepuasan kerja karyawan lebih dipengaruhi oleh keseimbangan kehidupan kerja dan faktor psikologis dibandingkan faktor finansial.

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Job satisfaction is an important aspect of human resource management that influences employee
performance and loyalty. This study aimed to analyze the effect of work–life balance and financial compensation on job satisfaction, with locus of control serving as a mediating variable among employees of Bank Muamalat Surabaya. The study employed a quantitative approach
using an explanatory research method. Data were collected from employees of Bank Muamalat Surabaya, with 138 respondents selected using a purposive sampling technique. Data were gathered through a Likert-scale questionnaire and analyzed using Partial Least Squares
Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS software. The results showed that work–life balance and locus of control had a positive and significant effect on job satisfaction, whereas financial compensation had no significant effect. Locus of control was also found to mediate the effect of work–life balance on job satisfaction but did not mediate the effect of financial compensation. These findings indicate that employee job satisfaction is influenced more by work–life balance and psychological factors than by financial factors.