Pengaruh Generational Diversity Climate, Servant Leadership, dan Organizational Support terhadap Adaptive Performance pada Tenaga Kesehatan Rumah Sakit X

Penelitian ini adalah menganalisis pengaruh Generational Diversity Climate, Servant Leadership, dan Organizational Support terhadap Adaptive Performance pada tenaga kesehatan Rumah Sakit X. Penelitian ini dilatarbelakangi oleh kebutuhan rumah sakit untuk memiliki tenaga kesehatan yang mampu menyesuaikan diri terhadap perubahan teknologi, regulasi, tekanan kerja, serta situasi pelayanan yang tidak terduga.
Penelitian menggunakan pendekatan kuantitatif dengan jenis asosiatif kausal. Pengumpulan data dilakukan melalui penyebaran kuesioner kepada 209 tenaga kesehatan yang dipilih menggunakan teknik proportionate stratified random sampling dari total populasi 436 karyawan. Instrumen penelitian disusun berdasarkan indikator masing-masing variabel dan diukur menggunakan skala Likert. Data dianalisis menggunakan uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linier berganda, uji t, uji F, dan koefisien determinasi dengan bantuan SPSS.
Hasil penelitian menunjukkan bahwa Generational Diversity Climate berpengaruh positif dan signifikan terhadap Adaptive Performance. Servant Leadership juga berpengaruh positif dan signifikan terhadap Adaptive Performance, meskipun kontribusinya lebih kecil dibandingkan variabel lainnya. Organizational Support terbukti berpengaruh positif dan signifikan serta menjadi variabel paling dominan dalam meningkatkan Adaptive Performance tenaga kesehatan. Secara simultan, ketiga variabel berpengaruh signifikan terhadap Adaptive Performance dengan kemampuan penjelasan sebesar 34,3%, sedangkan sisanya dipengaruhi oleh faktor lain di luar model penelitian. Kesimpulan penelitian ini menunjukkan bahwa iklim keberagaman generasi yang inklusif, kepemimpinan yang melayani, dan dukungan organisasi yang kuat mampu meningkatkan kemampuan adaptif tenaga kesehatan. Manajemen rumah sakit disarankan memperkuat kebijakan SDM yang adil, program lintas generasi, pelatihan kepemimpinan, dan dukungan kerja berkelanjutan agar tenaga kesehatan lebih kreatif, tanggap, kolaboratif, dan mampu menjaga mutu layanan pasien dalam kondisi pelayanan dinamis

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This study aims to analyze the effect of Generational Diversity Climate, Servant Leadership, and Organizational Support on Adaptive Performance among healthcare workers at Hospital X. This research is motivated by the need for hospitals to have healthcare workers who are able to adapt to technological changes, regulations, work pressure, and unexpected service situations.
This study used a quantitative approach with a causal associative research design. Data were collected by distributing questionnaires to 209 healthcare workers selected using proportionate stratified random sampling from a total population of 436 employees. The research instrument was developed based on the indicators of each variable and measured using a Likert scale. The data were analyzed using validity tests, reliability tests, classical assumption tests, multiple linear regression analysis, t-test, F-test, and coefficient of determination with the assistance of SPSS.
The results showed that Generational Diversity Climate had a positive and significant effect on Adaptive Performance. Servant Leadership also had a positive and significant effect on Adaptive Performance, although its contribution was smaller than the other variables. Organizational Support was proven to have a positive and significant effect and became the most dominant variable in improving the Adaptive Performance of healthcare workers. Simultaneously, the three variables had a significant effect on Adaptive Performance, with an explanatory power of 34.3%, while the remaining percentage was influenced by other factors outside the research model. The conclusion of this study indicates that an inclusive generational diversity climate, servant leadership, and strong organizational support can improve the adaptive abilities of healthcare workers. Hospital management is advised to strengthen fair human resource policies, cross-generational programs, leadership training, and sustainable work support so that healthcare workers become more creative, responsive, collaborative, and able to maintain the quality of patient services in dynamic healthcare conditions