Items where Author is "Saputra, Yusril Handardi"
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Thesis
Saputra, Yusril Handardi (2026) Analisis Pengalaman Pelanggan dan Kualitas Layanan di Suryamart Universitas Muhammadiyah Surabaya Menggunakan Retail Service Quality Scale (RSQS). Undergraduate thesis, Universitas Muhammadiyah Surabaya.