The Extended Digital Maturity Model

This is the latest version of this item.

The Digital Transformation (DX) potentially affects productivity and efficiency while offering
high risks to organizations. Necessary frameworks and tools to help organizations navigate such
radical changes are needed. An extended framework of DMM is presented through a comparative
analysis of various digital maturity models and qualitative approaches through expert feedback. The
maturity level determination uses the Emprise test of the international standard ISO/IEC Assessment
known as SPICE. This research reveals seven interrelated dimensions for supporting the success of
DX as a form of development of an existing Maturity Model. The DX–Self Assessment Maturity
Model (DX-SAMM) is built to guide organizations by providing a broad roadmap for improving
digital maturity. This article presents a digital maturity model from a holistic point of view and
meets the criteria for assessment maturity. The case study results show that DX-SAMM can identify
DX maturity levels while providing roadmap recommendations for increasing maturity levels in
every aspect of its dimensions. It offers practical implications for improving maturity levels and
the ease of real-time monitoring and evaluating digital maturity. With the development of maturity
measurement, DX-SAMM contributes to the sustainability of the organization by proposing DX
strategies in the future based on the current maturity achievements