Items where Author is "Arsalan, Naufal Daffa"

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Arsalan, Naufal Daffa (2026) Analisis Kualitas Pelayanan terhadap Kepuasan Pelanggan Menggunakan Metode Service Quality (SERVQUAL), Importance Performance Analysis (IPA), dan Kaizen (Studi Kasus: JETE BG Junction Mall Surabaya). Undergraduate thesis, Universitas Muhammadiyah Surabaya.

This list was generated on Tue Nov 3 18:10:03 2026 WIB.