Hubungan antara Beban Kerja dengan Stres Kerja Karyawan di Instalasi Farmasi Rumah Sakit Islam Siti Aisyah Madiun

Latar Belakang: Instalasi farmasi merupakan unit pelayanan rumah sakit dengan beban kerja tinggi akibat tuntutan ketelitian, kecepatan, dan tanggung jawab dalam pelayanan kefarmasian. Beban kerja yang tinggi berpotensi meningkatkan stres kerja sehingga dapat memengaruhi kesejahteraan tenaga kefarmasian dan mutu pelayanan rumah sakit. Tujuan: Menganalisis hubungan antara beban kerja dengan stres kerja pada karyawan Instalasi Farmasi Rumah Sakit Islam Siti Aisyah Madiun.
Metode: Penelitian kuantitatif analitik observasional dengan pendekatan cross-sectional ini melibatkan 34 karyawan Instalasi Farmasi RSI Siti Aisyah Madiun yang dipilih menggunakan teknik total sampling. Beban kerja diukur menggunakan kuesioner 12 pernyataan dan stres kerja menggunakan kuesioner 14 pernyataan yang telah memenuhi uji validitas dan reliabilitas. Analisis data dilakukan menggunakan uji korelasi Spearman Rank pada tingkat kepercayaan 95%. Hasil: Mayoritas responden berjenis kelamin perempuan (82,4%) dengan rerata usia 37,53±8,51 tahun dan rerata masa kerja 11,38±8,03 tahun. Responden terbanyak berasal dari unit depo rawat inap dan depo rawat jalan (masing-masing 35,3%). Sebagian besar responden memiliki beban kerja kategori berat (67,6%) dan stres kerja kategori berat (76,5%). Hasil uji korelasi Spearman menunjukkan hubungan positif yang kuat dan signifikan antara beban kerja dengan stres kerja (r=0,793; p<0,001), yang menunjukkan bahwa semakin tinggi beban kerja, semakin tinggi pula tingkat stres kerja. Kesimpulan: Terdapat hubungan positif yang kuat dan signifikan antara beban kerja dengan stres kerja pada karyawan Instalasi Farmasi RSI Siti Aisyah Madiun. Pengelolaan beban kerja perlu menjadi perhatian untuk menurunkan stres kerja dan meningkatkan kualitas pelayanan kefarmasian.

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Background: Hospital pharmacy departments play a fundamental role in ensuring the safe, effective, and rational use of medications. The complex nature of pharmaceutical services requires pharmacy personnel to perform their duties with a high degree of accuracy, efficiency, and professional accountability, which may substantially increase workload and contribute to the development of occupational stress. Objective: To determine the relationship between workload and occupational stress among employees of the Pharmacy Department at Siti Aisyah Islamic Hospital, Madiun. Methods: This analytical observational study employed a quantitative cross-sectional design involving 34 employees of the Pharmacy Department at Siti Aisyah Islamic Hospital, Madiun, who were recruited using a total sampling technique. Workload was assessed using a 12-item questionnaire, whereas occupational stress was measured using a 14-item questionnaire. Both instruments demonstrated satisfactory validity and reliability. Data were analyzed using Spearman's rank correlation test with a 95% confidence level. Results: Most respondents were female (82.4%), with a mean age of 37.53 ± 8.51 years and a mean length of employment of 11.38 ± 8.03 years. The highest proportion of respondents worked in the inpatient and outpatient pharmacy units (35.3% each). A high workload was reported by 67.6% of respondents, while 76.5% experienced high occupational stress. Spearman's rank correlation analysis revealed a strong positive correlation between workload and occupational stress (r = 0.793; p < 0.001), indicating that employees with greater workload tended to experience higher levels of occupational stress. Conclusion: Workload was positively and significantly associated with occupational stress among employees of the Pharmacy Department at Siti Aisyah Islamic Hospital, Madiun. These findings underscore the importance of implementing effective workload management strategies to reduce occupational stress and enhance the quality of pharmaceutical services