Pengaruh Fleksibilitas Kerja dan Pemberian Insentif terhadap Kepuasan Kerja Driver ShopeeFood pada Komunitas Seduluran MERR Surabaya

Pramono, Adi (2026) Pengaruh Fleksibilitas Kerja dan Pemberian Insentif terhadap Kepuasan Kerja Driver ShopeeFood pada Komunitas Seduluran MERR Surabaya. Undergraduate thesis, Universitas Muhammadiyah Surabaya.

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh fleksibilitas kerja dan pemberian insentif terhadap kepuasan kerja driver ShopeeFood pada Komunitas Seduluran Merr Surabaya. Pendekatan penelitian yang dilakukan menggunakan teknik sampling jenuh (total sampling), sehingga seluruh anggota populasi yang berjumlah 38 driver dijadikan sebagai sampel penelitian. Metode dalam penelitian ini yang dilakukan dengan cara regresi linear berganda dikarenakan menggunakan lebih dari 2 variabel.
Hasil penelitian menunjukkan bahwa fleksibilitas kerja berpengaruh positif dan signifikan terhadap kepuasan kerja driver ShopeeFood. Pemberian insentif juga berpengaruh positif dan signifikan terhadap kepuasan kerja driver ShopeeFood. Secara simultan, fleksibilitas kerja dan pemberian insentif berpengaruh signifikan terhadap kepuasan kerja driver ShopeeFood pada Komunitas Seduluran Merr Surabaya. Nilai koefisien determinasi (R²) menunjukkan bahwa kedua variabel mampu menjelaskan sebesar 38,1% variasi kepuasan kerja, sedangkan sisanya dipengaruhi oleh faktor lain di luar penelitian. Dengan demikian, semakin baik fleksibilitas kerja dan pemberian insentif yang diterapkan, maka semakin tinggi kepuasan kerja driver ShopeeFood pada Komunitas Seduluran Merr Surabaya.

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This study aimed to analyze the effects of work flexibility and incentives on job satisfaction among ShopeeFood drivers in the Seduluran Merr Surabaya Community. This study used total sampling, whereby all 38 members of the population were included as the research sample. Multiple linear regression was used because the study involved more than two variables.
The results showed that work flexibility had a positive and significant effect on job satisfaction among ShopeeFood drivers. Incentives also had a positive and significant effect on job satisfaction among ShopeeFood drivers. Simultaneously, work flexibility and incentives had a significant effect on job satisfaction among ShopeeFood drivers in the Seduluran Merr Surabaya Community. The coefficient of determination (R²) indicated that the two variables explained 38.1% of the variation in job satisfaction, while the remaining variation was influenced by other factors outside the study. Thus, better work flexibility and incentives were associated with higher job satisfaction among ShopeeFood drivers in the Seduluran Merr Surabaya Community.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Fleksibilitas Kerja, Pemberian Insentif, Kepuasan Kerja, Work Flexibility, Incentives, Job Satisfaction
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HF Commerce
Divisions: 02. Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: ADI PRAMONO
Date Deposited: 05 Oct 2026 01:38
Last Modified: 05 Oct 2026 01:38
URI: https://repository.um-surabaya.ac.id/id/eprint/14395

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