Pengaruh Kesadaran Merek, Kualitas Layanan, dan Lokasi terhadap Keputusan Orang Tua Memilih TK Aisyiyah 05 Surabaya

Khusna, Asmaul (2025) Pengaruh Kesadaran Merek, Kualitas Layanan, dan Lokasi terhadap Keputusan Orang Tua Memilih TK Aisyiyah 05 Surabaya. Undergraduate thesis, Universitas Muhammadiyah Surabaya.

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Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh Kesadaran Merek, Kualitas Layanan dan Lokasi terhadap Keputusan Orang tua memilih TK Aisyiyah 05 Surabaya.. Metode yang digunakan dalam penelitian ini adalah kuantitatif dengan pendekatan regresi linier berganda. Data diperoleh melalui penyebaran kuesioner kepada wali murid TK Aisyiyah 05 Surabaya. Hasil penelitian menunjukkan bahwa secara parsial, Kesadaran Merek tidak berpengaruh signifikan terhadap Keputusan Orang tua memilih, sedangkan Kualitas Layanan dan Lokasi berpengaruh signifikan. Secara simultan, Kesadaran Merek, Kualitas Layanan dan Lokasi memiliki pengaruh signifikan terhadap keputusan pemilihan, dengan nilai koefisien determinasi (R Square) sebesar 0,514. Artinya, sebesar 51% bahwa keputusan orang tua memilih TK Aisyiyah 05 Surabaya sebesar 51 % di pengaruhi variabel kesadaran merek, kualitas layanan dan lokasi sedangkan 49 % dipengaruhi variabel lain di luar penelitian, Temuan ini mengindikasikan bahwa orang tua pada TK Aisyiyah 05 Surabaya lebih mempertimbangkan kualitas layanan dan lokasi dibandingkan lebel muhammadiyah dalam menentukan keputusan pemilihan.

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This study aims to determine the influence of Brand Awareness, Service Quality, and Location on parents' decisions to choose TK Aisyiyah 05 Surabaya. The method used in this study was quantitative with a multiple linear regression approach. Data were obtained through questionnaires distributed to the parents of TK Aisyiyah 05 Surabaya. The results showed that partially, Brand Awareness had no significant effect on parents' decision to choose, while Service Quality and Location had a significant effect. Simultaneously, Brand Awareness, Service Quality, and Location had a significant influence on the selection decision with a coefficient of determination (R Square) of 0.514. This means that 51% of parents’ decisions to choose TK Aisyiyah 05 Surabaya were influenced by brand awareness, service quality, and location, while 49% were influenced by other variables outside this study. This findings indicate that parents at TK Aisyiyah 05 Surabaya considered service quality and location more than the Muhammadiyah brand in determining their selection decision.

Item Type: Thesis (Undergraduate)
Uncontrolled Keywords: Kesadaran Merek, Kualitas layanan, Lokasi, Keputusan pemilihan, TK Aisyiyah. Brand Awareness, Service Quality, Location, Selection Decision, TK Aisyiyah.
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HF Commerce
L Education > LB Theory and practice of education
Divisions: 02. Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Asmaul Khusna
Date Deposited: 16 Dec 2025 01:54
Last Modified: 18 Dec 2025 06:47
URI: https://repository.um-surabaya.ac.id/id/eprint/10699

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